Privacy Policy (GDPR) Egil N. Austbø As
1. Introduction
This privacy policy applies to Egil N. Austbø AS and explains why we collect information about you, how we use this information and how we take your privacy into account.
Egil N. Austbø AS, through the CEO, is the data controller for the company’s processing of personal data. The policy contains information you are entitled to when information is collected from our websites and general information about how we process personal data.
Egil N. Austbø’s basis for processing personal data will vary, but will, according to the Personal Data Act, Section 8, letters a and b, consist of consent from the data subject or because it is required by law. Furthermore, it may be necessary to process personal data to fulfill an agreement with the data subject or to comply with a legal obligation. Consent to the processing of personal data can be withdrawn at any time in accordance with GDPR Article 13 (2) letter c.
2. About personal data and the regulations
Personal data is information and assessments that can be linked to an identifiable individual. This can be name, address, telephone number, email address, IP address and purchase and behavior history.
All processing of personal data, such as collection, registration, storage and disclosure, is subject to specific rules, including the Personal Data Act. The CEO is responsible for ensuring that the processing is carried out in accordance with the provisions of the Act. The Norwegian Data Protection Authority supervises compliance with the Act.
3. What kind of information do we collect?
In order to provide the best possible services, we depend on collecting various types of information, including personal data about you. Below is an overview of how we typically collect personal data and what information this typically is. We do not collect sensitive information and most of the information is anonymized.
a) Information you provide to us
When you contact us via the contact form on our website, you must provide some information that is stored by us, such as your name, email address and possibly your mobile phone number. We may also store information when you contact us later if necessary. The information you provide may also be enriched using lookup services or social media that you may give us access to.
b) Information we obtain through the use of our services
When you use our services, we record information about which services you use and how you use them. We collect information about, among other things:
i) Your device and your internet connection
We may record information about the device you use, such as the manufacturer of your mobile/PC, operating system and browser. We may also collect information about your connection to our services, such as IP addresses, network IDs, cookies and unique identification files.
ii) Use of the service or purchase
We record information about your use of the services, such as which pages you visit, when you visit the pages and which features you have used on the pages.
c) Information we receive from other sources
We may receive information about you if you use any of the other services we offer on this website. We also work closely with third parties (e.g. business partners, providers of technical services, payment and delivery services, advertising networks, analytics companies, search engines and credit reference agencies) and may receive information about you from them. This also includes information that is publicly available.
d) Cookies and other content stored locally
When you use our services or visit our websites, cookies and other data are stored that can later be read by us.
e) Automatic assessments
Through analysis of your purchases and behavior, automatic categorization of you as a customer can be derived.
4. What is the information used for?
We use personal data for the following purposes:
a) To provide and improve our services
We use personal data to provide our services to you. For example, we need personal data to enable you to log in to our pages and, where relevant, to be able to pay for services. We also use personal data to ensure the best possible user experience for you, including by adapting the display of content to your screen/device and ensuring the fastest possible loading of pages.
b) To adapt the services, provide you with recommendations and relevant marketing
We want to provide you with recommendations, product information and service adaptations that are as relevant as possible to you. This will be given both on the basis of your own behavior, e.g. on the basis of which products and services you have used or purchased, advertisements you have clicked on, or articles you have read, and on the basis of the behavior of other users with similar usage patterns to you.
c) To improve digital communication and advertising
We may use information we obtain through your use of our services to improve our advertising in digital and social media.
d) To compile statistics and understand market trends
We compile statistics and map market trends. We do this in order to improve and further develop our product offerings and services. As far as is practical, we try to do this with anonymous information, without us knowing that the information is specifically linked to you.
e) To prevent misuse of our services
We use personal information to prevent misuse of our services. Misuse may include attempts to log in to other people’s accounts, attempts at fraud, “spamming”, incitement, harassment and other actions that are prohibited by Norwegian law.
5. Sharing of information
Egil N. Austbø AS in some cases shares personal information with other companies that perform services on our behalf. This is primarily to give you a safer and better experience. Here are the most important examples:
a) When others perform services on our behalf
For example, web and marketing agencies to operate the website and show you targeted marketing and create campaigns. They are not allowed to use this personal data for anything other than performing services for Egil N. Austbø AS.
b) In case of suspected violations of the law
Information may be disclosed to public authorities upon request. We may also disclose information in the event of suspected fraud, or information that is necessary to resolve specific disputes.
6. Deletion of personal data
We are required by law to retain certain personal data. Examples of this are:
- Accounting Act
- Order data pursuant to the right of withdrawal
- Order data pursuant to guarantees.
You have the right to have all our information about you deleted upon request, if we are not required by law to store it. You can contact us regarding this to terminate your customer relationship via email, to: post@austbo.no
7. Security of personal data
We use appropriate security measures to protect personal data under our control against unauthorised access, collection, use, dissemination, disclosure, copying, modification or disposal.
8. Marketing in email and SMS
If you have an active customer relationship with us, we may send you marketing by email or other electronic communication methods in accordance with the Marketing Act Section 15. This includes newsletters and other inquiries regarding content, services, offers, campaigns and events from us, via email, telephone, SMS and social media.
If, however, you do not have an active customer relationship, we will only send such marketing if you have given us your consent to this. Your personal data may also be used to customize this communication. You can unsubscribe from marketing communications at any time easily and free of charge through the unsubscribe function in the emails/SMS.
9. Changes to the privacy policy
We may update or change the privacy policy from time to time.
In the event of major changes, we will inform you about this.
10. Right to complain
You have the right to complain to a supervisory authority, here the Norwegian Data Protection Authority, in accordance with GDPR Article 13 (2) letter d.
11. Contact information
If you have any questions about our privacy policy or about our use of personal data, please contact us at post@austbo.no.